Frequently Asked Questions

Minnesota is a “no-fault” state, this means you submit all of your claims to your own auto insurance, regardless of who caused the accident. 

Your insurance company will work directly with the other driver’s insurer to determine who is at fault and how costs are handled—but this process happens behind the scenes. You can and should seek medical care right away through your own policy.

The first thing you should do after an auto accident is submit a claim to your auto insurance company. You will then receive a claim number and other billing information if you report that you plan to seek medical care.

Understandably, you may be in a lot of pain and want to be seen by your family practice provider or chiropractor. Once you have the claim number and auto insurance information (likely the same day you report the accident) you can schedule with our providers and we can bill accordingly.  

If your claim is denied for any reason, you should receive written correspondence stating why. If you feel your auto insurance company is treating you unfairly, it may be necessary to seek legal help. If this happens to you, speak to your care provider. They may know a lawyer or law firm that has helped some of their other patients successfully.